Connecting Your Fitness Tracker

Supported Trackers

Apple Health (iOS) — Steps

Google Fit (Android) — Steps

Fitbit — Steps, workouts, cycling, running, swimming

Garmin — Steps, workouts, cycling, hiking, running, swimming

Whoop — Workouts, strain

Peloton — Cycling, running

Oura — Activity data

Suunto — Steps, workouts, cycling, hiking, running, swimming

Training Peaks — Steps, workouts, cycling, hiking, running, swimming

Wahoo — Steps, workouts, cycling, hiking, running, swimming

Zwift — Cycling, running

Polar — Activity data

How to ConnectStep 1: Open Connections

1. Open the Cadoo app
2. Go to Settings (gear icon)
3. Tap Connections or Connect Tracker

Step 2: Select Your Tracker

Tap the tracker you want to connect from the list.

Step 3: Authorize

• For Apple Health / Google Fit: Grant permissions when prompted by your phone
• For Fitbit, Garmin, Whoop, and others: You'll be redirected to their website to sign in and authorize Cadoo to access your fitness data

Step 4: Verify

After connecting, you should see a green "Connected" status next to your tracker in Settings > Connections.

Important: Connect BEFORE Joining a Challenge

You must connect your fitness tracker before joining a challenge. Data from before your connection will not be retroactively synced.

Multiple Trackers

You can connect multiple trackers to Cadoo simultaneously. However, for each challenge, Cadoo will use the primary tracker that matches the challenge's activity type.

Syncing Your DataAutomatic Sync

Most trackers sync data to Cadoo automatically through our integration partner (Terra). After a workout:

1. Make sure your tracker synced to its own app (Fitbit app, Garmin Connect, etc.)
2. Cadoo will pull the data within 10–15 minutes

Manual Sync

If data isn't appearing:

1. Open your tracker's app and force a sync
2. Open Cadoo and pull down to refresh on your challenge page
3. Go to Settings > Connections and tap your tracker to check status

Disconnecting a Tracker

1. Go to Settings > Connections
2. Tap the connected tracker
3. Tap Disconnect

Note: Disconnecting a tracker during an active challenge may cause your challenge progress to stop updating. Reconnect before the challenge ends to avoid losing credit.

Troubleshooting

"Connection failed"

• Check your internet connection
• Make sure you're logged into your tracker's app
• Try disconnecting and reconnecting

"Data not syncing"

• See our detailed guide: Steps Not Counting? Tracker Sync Guide

"Tracker not listed"

• Cadoo supports 12+ trackers. If yours isn't listed, it may not be compatible yet.
• Contact support to request a new tracker integration.

"Duplicate activities"

• If you see duplicate workouts, you may have multiple trackers recording the same activity
• Disconnect one of the overlapping trackers

Privacy

• Cadoo only accesses the fitness data types needed for challenges (steps, activities, duration, etc.)
• We do not access contacts, messages, or other non-fitness data from your tracker
• You can revoke Cadoo's access at any time through your tracker's app or website

Need Help?

If you're having trouble connecting your tracker:

• Email: [email protected]
• Include: Your tracker brand, device model, and what error you're seeing