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Getting Started on Cadoo

Last Update 5 months ago

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Premium Membership Guide

Cadoo Premium unlocks enhanced features to help you get more out of your fitness challenges.

Tim Parsa

Last Update 5 months ago

What You Get with Premium

Paid challenges: Free — Unlimited | Premium — Unlimited

Free challenges: Free — Up to 3 active | Premium — Unlimited

Premium-only challenges: Free — No access | Premium — Full access

Sponsored games: Free — Limited | Premium — Full access

Enhanced rewards: Free — Standard | Premium — Enhanced

How to Subscribe
  1. Open the Cadoo app
  2. Go to Settings or look for the Premium banner
  3. Choose your plan:
    • Weekly subscription
    • Monthly subscription
    • Yearly subscription (best value)
  4. Confirm your purchase through the App Store (iOS) or Google Play (Android)
Managing Your SubscriptionView Subscription Status

Go to Settings in the Cadoo app to see your current plan and next billing date.

Cancel Your Subscription

On iPhone:

  1. Open Settings on your phone (not Cadoo)
  2. Tap your Apple ID at the top
  3. Tap Subscriptions
  4. Find Cadoo and tap it
  5. Tap Cancel Subscription

On Android:

  1. Open the Google Play Store
  2. Tap your profile icon
  3. Tap Payments & subscriptions > Subscriptions
  4. Find Cadoo and tap it
  5. Tap Cancel subscription

Important: Cancel at least 24 hours before your renewal date to avoid being charged for the next period. After cancellation, you'll keep Premium access until the end of your current billing period.

Billing & Pricing
  • Payment is charged to your iTunes Account (iOS) or Google Play Account (Android) at confirmation of purchase
  • Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period
  • Prices may vary by region and are displayed in your local currency
  • No partial refunds for unused portions of a billing period
FAQ

Q: Can I try Premium for free?
A: Cadoo may offer free trials from time to time. Check the app for current promotions.

Q: What happens to my challenges if I cancel Premium?
A: Active challenges continue as normal. After your Premium period ends, you'll be limited to 3 concurrent free challenges and won't have access to Premium-only games.

Q: Can I switch between plans?
A: Yes. Changing your plan takes effect at the start of your next billing period.

Q: Can I get a refund?
A: Refund requests are handled by Apple (iOS) or Google (Android). Contact their support for subscription refund inquiries.

Need Help?

For Premium-related questions:

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