Payment Methods: Deposits & Withdrawals
Everything you need to know about funding your Cadoo wallet and cashing out your winnings.
Tim Parsa
Last Update 5 months ago
- Supported cards: Visa, Mastercard, American Express, and most major card networks
- Processing time: Instant
- Processing fee: A small fee may apply (disclosed before confirmation)
- How to deposit: Wallet > Add Funds > Enter amount > Pay with card
- Processing time: Instant
- How to deposit: Wallet > Add Funds > Enter amount > Pay with PayPal
- PayPal's standard terms and fees apply
- Processing time: Instant to a few minutes
- How to set up: Wallet > Withdraw > Connect your debit card via Stripe
- Limit: $250 per week
- Processing time: 1–3 business days
- How to set up: Wallet > Withdraw > Connect your bank account via Stripe
- Limit: $250 per week
- Processing time: 1–3 business days
- How to set up: Wallet > Withdraw > Connect your PayPal account
- Limit: $250 per week
Weekly maximum: $250
Frequency: Unlimited withdrawals up to the weekly max
The weekly limit resets every 7 days from your first withdrawal of the week.
Fees- Deposit fees: A small processing fee may apply to card deposits. The exact fee is shown before you confirm.
- Withdrawal fees: Currently no additional fees for withdrawals. Standard bank or PayPal processing fees may apply on their end.
Q: Why is my withdrawal limited to $250/week?
A: Weekly limits help us maintain security and comply with payment regulations. If you need a higher limit for special circumstances, contact support.
Q: Can I use Apple Pay or Google Pay?
A: Card payments through Stripe may support Apple Pay and Google Pay depending on your device and region. Select your card during checkout to see available options.
Q: My deposit failed. What do I do?
A: Check that your card is valid and has sufficient funds. Try a different card or payment method. Contact your bank if the issue persists.
Q: Can I withdraw to a different method than I deposited with?
A: Yes! You can deposit with any method and withdraw to any connected withdrawal method.
Q: What if my linked card expired?
A: Go to Wallet > Withdraw and update your payment method with your new card details.
Q: Is my financial information safe?
A: Yes. All payment processing is handled by Stripe and PayPal, both PCI DSS-compliant. Cadoo never stores your full card number or bank account details.
For payment-related issues:
- Email: [email protected]
- Include: Your Cadoo username, transaction amount, date, and payment method
- Response time: We aim to respond within 24 hours for payment issues